Adam's Apple - Technical Support for Creative Professionals

Adam's Apple - Creative Support

Technical Support for Creative Professionals


Providing one-to-one technical support for creative professionals using Apple Computers

I specialise in music production, video editing, and creative workflows, and I genuinely understand the tools and challenges you face.With over 25 years of professional experience in both the creative industries and high level IT support, I solve technical problems, and manage / optimise workflows.Whether you're a music producer wrestling with your DAW or studio setup, a video editor troubleshooting Final Cut Pro, or a creative professional optimising your Mac, I'm here to help.Hourly support from £60 | Packages from £120


Friendly, professional support for Music Producers, Video Editors, Photographers, Web Designers and more.

What I offer:

  • One-to-one support for music producers, video editors & creatives

  • Remote troubleshooting & guidance [Global]

  • In-person consultancy in and around the New Forest and Hampshire [UK]

  • Setup optimisation and ergonomics

  • File management and backup strategies

  • Consultancy for technical installations and setup

  • Support and consultancy for educational facilities


Expertise include:

Logic Pro • PreSonus Studio One • Ableton Live • Audio Production • Sound Design • Mastering • Final Cut Pro • After Effects • Photoshop • Adobe Creative Cloud • Resolume Arena • File management & Backup Strategies • Claude.ai • iCloud • Plug-Ins • OBS • MacOS • iPadOS • iOS • Studio Setup and Ergonomics • Workflow Ergonomics


Basic Pricing

1-2-1 Hourly Support:

  • Standard Online - troubleshooting & support (screen-share/guidance): £60/hour

  • In-person Visit (New Forest and surrounding areas): From £75/hour (travel time considerations may be added)

  • Comprehensive Packages Available - See Below

Retainer/Ongoing:

  • Monthly retainer (4 hours/month support): £180-£300 Depending on Requirements

  • Retainer with priority support: £300+/month

  • Quarterly Maintenance Retainer £150-200/quarter


Get In Touch - Let's Get Your Creativity Flowing


Ready to optimise your setup or solve a technical challenge?
Get in touch today. I'm here to make your creative life easier.

Book an Online Consultation here:

Whether you need a one-off troubleshooting session, a complete studio setup, or ongoing support - I offer flexible, friendly consultancy tailored to your creative workflow.


Availability

DayOnlineIn Person
Monday11:00 - 14:3011:00 - 14:00
Tuesday11:00 - 14:3011:00 - 14:00
Wednesday11:00 - 15:3011:00 - 15:00
Thursday11:00 - 14:0011:00 - 14:00
Friday11:00 - 14:0011:00 - 14:00

[Weekends only available on retainer]

If contacting outside of available hours, be sure to email or text / iMessage - If I don't answer your call during available hours, leave a message and I'll get back to you ASAP.


Packages/Fixed Services:

  • Creative Space Setup [Basic] - In person consultation : £120

  • Studio Flow - Full DAW, plugin and audio interface optimisation & configuration: £150-£200

  • File Flow - File management & backup setup (comprehensive): £150-£250

  • Hardware Setup - Studio equipment consultation: £120-£180

  • Software SOS - Software troubleshooting session (1 hour focused): £60

  • Video Flow - Post-production workflow setup (Final Cut/After Effects): £150-£200

  • New Mac Setup & Migration - migration, optimisation, software installation, file organisation, backup setup. Takes the stress out of a major transition: £300-500

  • Full Creative Space Audit - Mac performance, DAW configuration, file management system, backup strategy, ergonomics, cable management, monitor setup, acoustic treatment basics: £444


Why Work With Me?

I'm a creative professional who understands your world; the pressure of deadlines, the frustration of technical issues derailing your flow, and the specific challenges of working with professional creative tools on Mac.With 25+ years of experience in both creative industries and technical support, I solve problems fast and actually understand why they matter to your work.Whether it's optimising your DAW for zero-latency recording, setting up a bulletproof backup system, or getting your Final Cut Pro timeline running smoothly, I've been there.

  • You're serious about your creative work and want your technology to support (not hinder) it

  • Your current setup frustrates you but you're not sure how to optimise it

  • You want expert guidance from someone who speaks both 'creative' and 'technical' fluently

  • You value friendly, straightforward advice over corporate IT jargon


FAQ


Optimise Your Creative Life